2019-2020 Annual Report

91% of individuals in Indianapolis who have filed for unemployment had an income level of $50,000 or below, with the average annual wage of all claimants being $27,861.


people are currently living in poverty in Marion County.

Over the last decade there has been an 80% increase of people in poverty in our community.


Insufficient education and training does not prepare workers for good and promising jobs.

Growing jobs are not paying a living, middle class wage.

53% of individuals in Marion County who have filed for unemployment since March have a high school education or below.

President & CEO
Angela Carr Klitzsch

Two years into our five-year strategic plan, EmployIndy began assessing performance outcomes and reporting out to the community via a set of indicators that would measure the impact of the public workforce ecosystem on improving economic self-sufficiency and breaking the cycle of poverty.

These levers for decreasing poverty and increasing
economic mobility include growing the number of:


Students who graduate on time with a high school diploma.


Students who complete a postsecondary degree or credential.


Workers who are upskilled and placed in jobs with increased wages, earning $18+ per hour.


Workers who enter or return to the labor force.

In one year, the number of people living in poverty in our community had decreased by 1.8%, and then a global health epidemic completely turned our community, economy, and workforce upside down.

While the COVID-19 pandemic has left no one unaffected, it has disproportionately impacted the most vulnerable residents in our community and exposed systemic failures and inequities across EmployIndy’s target zip codes.

According to analysis by SAVI, in Indianapolis zip codes where the
COVID-19 impact score is high:


of residents are people of color


of residents are living in poverty


of residents are under the age 18


of residents age 25+ are without a high school diploma or equivalency


of residents are living with a disability

In the absence of certainty, EmployIndy has already received and continues to pursue millions of additional dollars to ensure the availability of and access to sufficient education and training, increased jobs paying a living, middle-class wage, and the services necessary to help residents return to work as quickly and safely as possible.

In program year 2020, EmployIndy plans to increase human capital with the recognition that our programs and initiatives will serve tens of thousands of additional customers for the foreseeable future. Most importantly, we have not slowed down the launch of critical new initiatives like Rapid Re-Employment Response, Modern Apprenticeship, and the New Skills Ready Network. EmployIndy will steadily continue to do the work to safeguard our residents against job and economic insecurity by preparing our neighbors for long-term success and ensuring employers have access to a qualified and diverse talent pool, while maintaining focus on job quality.

All my best,

Angela Carr Klitzsch
President & CEO

2019-2020 EmployIndy Annual Report

K-12 Students

In 2019, 1,483 Marion County students dropped out of high school.

Read More

Postsecondary Students
Postsecondary Students

By 2025, 60% of jobs in Indiana will require some form of postsecondary credential, yet just 40% of Marion County residents have the education and training needed.

Read More

Upskilled Workers
Upskilled Workers

In the next ten years, 51% of existing Marion County jobs would not create a pathway to middle class wages.

Read More

Re-Engaged Residents
Re-engaged Residents

In 2019, the labor force participation rate for Marion County increased by 3.78% to 70.88%.

Read More



The Challenge

The number of residents in our community without a high school diploma or equivalency was on the rise prior to the pandemic, increasing to 88,886. In 2020, nearly 13% of Marion County residents left unemployed between March and August had no high school diploma or equivalency.

The Strategy

To combat this rising issue through career awareness and an understanding of the market value of a diploma, EmployIndy invests in programs and initiatives to create a dual system of education and career-connected learning that ensure high-quality pathways and prevent high-school dropouts, prepare students for successful transitions to postsecondary and/or jobs of the future, and connect students to real-life work experiences.

Prevention & Preparation

Connection to Real-life Experiences

178,987 residents living in poverty will decrease if more students graduate on time with a high school diploma

In Marion County, high school graduates increased by 0.32% from school year 2017-2018 to 2018-2019; however, it is plausible that while the graduation rates may increase or maintain for school year 2019-2020, many students may not be prepared for postsecondary education or the workforce. The pandemic has illuminated inequalities of families in our community and the ability, or lack thereof, to quickly and successfully adapt to e-learning, ultimately risking a year of lost learning and adequate postsecondary preparation for K-12 students.



The Challenge

Prior to the pandemic, it was projected that Indianapolis would need about 215,000 more adults with postsecondary education or training by 2020 to fill the available jobs in Marion County, while only 42% of Indianapolis residents had the requisite credentials. More than 53% of Marion County residents left unemployed between March and August had no postsecondary education.

The Strategy

To provide career navigation and academic support to the residents in Marion County, EmployIndy invests in programs and initiatives to increase enrollment and support persistence and completion in postsecondary education and training that lead to middle skills jobs in good and promising careers.



178,987 residents living in poverty will decrease if more students complete a postsecondary degree or credential

In Marion County, the total number of postsecondary degrees and credentials conferred decreased by 5.3% from 2018 to 2019, a number that will likely continue to decrease as postsecondary enrollment has been projected to decrease for 2020-2021.



The Challenge

Prior to the pandemic, Indianapolis needed to create 120,000 good and promising jobs to address the skills mismatch that contributes to underemployment and limited job opportunities. In the wake of COVID-19, 45.2% of all jobs lost in Marion County were in manufacturing, retail, transportation and warehousing, healthcare and social services, and accommodation and food services, some industries of which were among the top for increasing good and promising jobs.

The Strategy

To remove barriers for workers and create opportunities for economic mobility, EmployIndy invests in strategies like work-based learning as well as integrated education and training programs to upskill workers for placement in better jobs and increased wages while also helping employers to increase productivity.



178,987 residents living in poverty will decrease if more workers are upskilled and placed in jobs with increased wages, earning $18+ per hour

In program year 2019, the average wage of adults participating in EmployIndy programming increased to $19.71 from $18.89 in 2018. It is probable that this will decrease as hours and pay are cut for workers, including those who upskill, while productivity recovers.



The Challenge

Pre-pandemic the percent of residents ages 16+ not working or not actively looking for work, in other words, those not actively participating in the labor force, was 29.12%. This includes approximately 30,000 Opportunity Youth in the Indianapolis area that are disconnected or detached from the workforce due to a lack of education or training, involvement in the justice system, or a disability. More than 200,000 Marion County residents filed for unemployment insurance between March and September due to being displaced from their jobs or unable to work.

The Strategy

To gain the skills necessary to enter or re-enter the workforce, EmployIndy invests in efforts to intervene and re-engage residents in career services, education, and job training that enable them to build resilience to return and/or participate in the workforce.



178,987 residents living in poverty will decrease if more workers enter or return to the labor force

In Marion County, the labor force participation rate increased 3.78% from program year 2018 to 2019; however, the road to economic recovery is unpredictable and uncharted, and full confidence to return to the workplace has not resumed. These realities could reverse the incremental increase in regional labor participation in recent years if residents choose to not engage in the workforce in the wake of COVID-19.



Expenditures by Strategic Goal
1 Address systemic barriers preventing a strong pipeline of entry level workers and employment opportunities.
2 Create a positive trajectory for young adults to actively participate in the workforce.
3 Create an employer-driven urban neighborhood workforce development framework that can be replicated throughout Indianapolis.


Funding Sources

Annie E. Casey Foundation

AT&T Indiana

Bank of America

Central Indiana Community Foundation

Griffith Family Foundation

Indianapolis City Bond Bank

Indiana Commission for Higher Education

Indiana Department of Workforce Development

JPMorgan Chase Foundation

Lilly Endowment, Inc.

Lumina Foundation

Nina Mason Pulliam Charitable Trust

PNC Foundation

Richard M. Fairbanks Foundation

Starbucks Foundation

The City of Indianapolis

The Indianapolis Foundation, a CICF Affiliate

U.S. Department of Labor

2019 – 2020 Board of Directors

Katie Culp (Chairman)

KSM Location Advisors

Regina Ashley

Chief Unemployment Insurance and Workforce Solutions Officer
Indiana Department of Workforce Development

Kristina Blankenship

Director of Business & Community Engagement
State of Indiana FSSA/Bureau of Rehabilitation Services

Kim Brand

1st Maker Space

Aman Brar


Karly Cope

Executive Director of Talent Management
Community Health Network

Todd DeLey

Administrator of Adult Education
MSD Washington Township School District

Betsy Delgado

Vice President of Mission Advancement
Goodwill Industries of Central Indiana

Devon Doss

Executive Director
Indiana Plan

Frank Esposito

Managing Principle
The Windsor Group, LTG

Rachel Faulkner

Director of Public Relations

Jeff Gielerak

Business Representative
IN-KY-OH Regional Council of Carpenters

Tedd Grain

Executive Director
Local Initiatives Support Corporation (LISC)

DeShonne Jackson

Regional Director of Operations
Starbucks Coffee Co.

James (Bubba) Johnson

Business Manager
Plumbers & Steamfitters Local 440

Kai Johnson

Community Initiatives Manager

Kelli Jones

Founder & CEO
Be Nimble Ventures

Dr. Kathleen Lee

Ivy Tech Community College, Central Indiana

Bryan Luellen

Director of Public Affairs

Damon Martin

Vice President Business, Development/Talent Acquisition Services

Reginald McGregor

Engineering Manager
Rolls Royce

Georgiana Reynal

Chief Advocacy Officer
St. Vincent/Ascension

Angela Smith Jones

Deputy Mayor for Economic Development
City of Indianapolis

Janet St. Peters

Team Leader, Craft Training Program
Eli Lilly & Company

William D. Turner, Jr.

Executive Director
Skillful Indiana